What happens to claims from before the cut-off date?

Those stay with your previous biller or your team — we don't touch them. Our job starts from the cut-off date forward. Clean break, clean start.

Do you handle credentialing with payers?

If your providers are already credentialed, we update the billing information with payers and you're ready to go. If you need new payer enrollment, that runs on a separate timeline — typically 45 to 90 days depending on the payer.

How quickly can we get started?

From signed agreement to first claims in the system: two weeks. We move fast because the setup is structured — payer config, NPI verification, platform access, and training all happen in parallel.

Onboarding & Setup

Practice Onboarding & Billing Setup

Live in 2 weeks. Clean claims from day one.

Switching billing companies shouldn't be a project. We set a cut-off date — Leymax takes over from there. You keep running; we handle the setup in the background. First claims go out within two weeks of signing.

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Problems We Solve

Switching billing companies feels like a major disruption

No clear timeline from the new vendor

Fear of losing claims during the changeover

Payer enrollment delays blocking the start

Staff don't know what changes and what stays the same

What's Included

Cut-off date planning and transition coordination

Payer configuration and NPI/TIN verification

Fee schedule setup and billing rule configuration

Platform access and user role setup

Staff training on dashboard and claim workflows

2-week go-live support

Expected Outcomes

First claims submitted within 2 weeks of signing

Clean cut-off date — no overlap, no confusion

Payers configured and verified before go-live

Team trained on the dashboard before day one

Dedicated setup contact throughout the process

Two-week onboarding without losing a claim

Migrating a billing operation is the single highest-risk moment in a clinic's revenue cycle. Done wrong, claims fall in the gap between the old biller and the new one — and that gap doesn't show up until 60 days later when the AR aging report turns red. Our onboarding runs in parallel with your current biller for 30 days so every in-flight claim closes under the original biller while new charges flow to us. Cash flow doesn't dip.

The first two weeks are setup: payer enrollments mapped and verified, EFT/ERA enrollments updated to our processing account, clearinghouse connections established, dashboard access provisioned for every authorized user at the clinic, and a clean handoff document of every active patient, payer, and balance. Day 15 we start submitting new charges; day 31 the old biller's run is closed and reconciled.

What we do that most billing migrations skip

Most migrations skip credentialing verification. The previous biller's NPI/taxonomy mappings are usually inherited untouched — and they're often wrong, especially for groups that added providers without updating payer rosters. We verify every active provider against every active payer roster before submitting a single claim, which catches the silent credentialing gaps that cause cascading denials in week three.

We also rebuild the fee schedule library from contract documents, not from the practice management system's defaults. Contractually-correct fee schedules mean every contractual adjustment is tracked against the right rate, surfacing underpayments the same week. Without this step, underpayments hide in posted contractual adjustments for months.